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BBB Pinnacle Award Winner for 2014, 2016, 2017, and 2025
BBB Winner of Distinction since 2011 

1-855-952-1941 TTY: 711
Monday - Friday 8am-8pm Central Standard Time
Saturday: By Appointment

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About Trusted Senior Specialists

 

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Melinda Gonzalez Wilhelm & Michael Wilhelm

Melinda Gonzalez Wilhelm & Michael Wilhelm
Founders

Meet Our Founders

Founded in 2005 by Michael Wilhelm and Melinda Gonzalez Wilhelm, Trusted Senior Specialists is a Houston-based company dedicated to serving Medicare beneficiaries. With Love and Trust as its foundation, the company has expanded from a husband-wife team to a compassionate family of employees. Combining traditional customer service with modern technology, Trusted Senior Specialists has helped over 82,000 Americans safeguard their Health, Wealth, and Well-being through a team of 5,000 dedicated licensed agents.

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Meet Our Team

 

Leadership team

Leadership Team

compliance department

Compliance Dept.

customer service

Client Support

What Does Medicare Part D Cover–Condition-White

Client Enrichment

What Does Medicare Part D Cover–Quality and Safety-White

Client Engagement Team

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Leadership Team

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Michael Santos

VP of External Operations

AJ Gonzalez

VP Business Operations

Jeremy Johnson

National Training Director of Field Agents

Mathew Cortez

Client Enrichment Director/ Sales Director/ Licensed Sales Agent

NPN# 21313675

Mathew Cortez

What inspired you to become an agent? 
My Family's needs
 
How long have you been helping clients with their insurance solutions? 
 1+ Year

What types of plans do you specialize in? 
Medicare, Hospital Indemnity and Final Expense 

What is your approach to helping clients make important coverage decisions? 
My priority is your needs.  

What’s a personal value or principle that guides your work? 
Faith, Family, Football.
 
What’s a hobby or interest you enjoy outside of work?
Family Time, Traveling and car club

What’s your favorite quote or life motto?  
"Luck is what happens when preparation meets opportunity" - Seneca

Leticia Cordova

Client Enrichment Manager/Sales Manager

Keandra Austin

Client Enrichment Manager/Sales Manager/Licensed Sales Agent

NPN# 17948574

Linda Colon

National Telephonic and Online Sales Trainer & Licensed Sales Agent 
NPN# 8597631

Linda Colon

  What inspired you to become an agent? 
I was inspired to become an insurance agent because I wanted to make a real difference in people’s lives. Insurance provides security during life’s most uncertain moments, and I saw this career as a way to offer peace of mind and protection to individuals and families.
 
How long have you been helping clients with their insurance solutions? 
30+ Years

What types of plans do you specialize in? 
Medicare, Medicare Advantage, Medicare Supplement, Affordable Care Act, Final Expense

What is your approach to helping clients make important coverage decisions? 
My approach is centered on education, empathy, and transparency. I start by actively listening to understand each client’s unique needs, goals, and concerns—whether it's protecting a family, a home, a business, or planning for the future. Then, I simplify the complexities of insurance, breaking down coverage options in clear, relatable terms so they can make confident, informed choices. I don’t push products; instead, I guide clients toward the solutions that best align with their current situation and long-term plans. My goal is always to build trust and long-term relationships—not just make a sale.

What’s a personal value or principle that guides your work? 
Integrity is the principle that guides everything I do. I believe in always doing what’s right for the client, even if it means recommending a solution that doesn’t benefit me directly. Trust is the foundation of this business, and I earn it by being honest, transparent, and fully committed to my clients' best interests. When people know they can rely on me to tell them the truth and act in their favor, that’s when meaningful, long-term relationships are built.
 
What’s a hobby or interest you enjoy outside of work?
Outside of work, I love spending time on the water—kayaking and stand-up paddleboarding are two of my favorite ways to relax and recharge. I also enjoy vacationing with my family, gardening, and just being outdoors. These activities help me stay grounded, appreciate the little things, and bring a healthy balance to my life, which ultimately makes me better at serving my clients.

What’s your favorite quote or life motto?  
People don’t care how much you know until they know how much you care. — Theodore Roosevelt

Loida Evelyn Amaya

Client Enrichment Lead/ Licensed Sales Agent

NPN# 8507483

Loida Evelyn Amaya

What inspired you to become an agent? 
I'm motivated by the desire to help people.
 
How long have you been helping clients with their insurance solutions? 
I have been in the insurance industry since 2005 but helping ACA clients since 2015

What types of plans do you specialize in? 
Affordable Care Act (ACA) Coverage

What is your approach to helping clients make important coverage decisions? 
To effectively guide clients in making important health insurance decisions is understanding their specific needs. Listening and understanding the client's health status, family situation, and financial situation.

What’s a personal value or principle that guides your work? 
 Treating people well and as you would expect to be treated. Along with our Company Core Values
 
What’s a hobby or interest you enjoy outside of work?
I enjoy going to the beach with my kids and couponing. But one of the hobbies I enjoy the most is volunteering at Church. 

What’s your favorite quote or life motto?  
"Be yourself; everyone else is already taken"

Ginny Wier

Client Support Manager

Sondra Ford-Leontoudis

Senior Compliance Officer/ Licensed Sales Agent

NPN# 9031928

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Compliance Department

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Sondra Ford-Leontoudis

Senior Compliance Officer/ Licensed Sales Agent

NPN# 9031928

Evelyn Lira

Compliance Quality Officer

Anna Amassiadis

Compliance Quality Officer
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Client Engagement Team

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Lesley Couch

Client Engagement Manager

Susanne Urban

Client Engagement

Charles Spivey

Client Engagement
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Client Support

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Ginny Wier

Client Support Manager

Susy Bubien

Client Support Representative

Jo’el Pacrem

Client Support Representative

Lorena Clay

Client Support Representative

Severo Salinas

Client Support Representative

Yanury De Ramos

Client Support Representative

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Client Enrichment

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Mathew Cortez

Client Enrichment Director/ Sales Director/ Licensed Sales Agent

NPN# 21313675

Mathew Cortez

What inspired you to become an agent? 
My Family's needs
 
How long have you been helping clients with their insurance solutions? 
 1+ Year

What types of plans do you specialize in? 
Medicare, Hospital Indemnity and Final Expense 

What is your approach to helping clients make important coverage decisions? 
My priority is your needs.  

What’s a personal value or principle that guides your work? 
Faith, Family, Football.
 
What’s a hobby or interest you enjoy outside of work?
Family Time, Traveling and car club

What’s your favorite quote or life motto?  
"Luck is what happens when preparation meets opportunity" - Seneca

Leticia Cordova

Client Enrichment Manager/Sales Manager

Keandra Austin

Client Enrichment Manager/Sales Manager/Licensed Sales Agent

NPN# 17948574

Loida Evelyn Amaya

Client Enrichment Lead/ Licensed Sales Agent

NPN# 8507483

Loida Evelyn Amaya

What inspired you to become an agent? 
I'm motivated by the desire to help people.
 
How long have you been helping clients with their insurance solutions? 
I have been in the insurance industry since 2005 but helping ACA clients since 2015

What types of plans do you specialize in? 
Affordable Care Act (ACA) Coverage

What is your approach to helping clients make important coverage decisions? 
To effectively guide clients in making important health insurance decisions is understanding their specific needs. Listening and understanding the client's health status, family situation, and financial situation.

What’s a personal value or principle that guides your work? 
 Treating people well and as you would expect to be treated. Along with our Company Core Values
 
What’s a hobby or interest you enjoy outside of work?
I enjoy going to the beach with my kids and couponing. But one of the hobbies I enjoy the most is volunteering at Church. 

What’s your favorite quote or life motto?  
"Be yourself; everyone else is already taken" 

Linda Colon

National Telephonic and Online Sales Trainer & Licensed Sales Agent
NPN# 8597631 

Linda Colon

What inspired you to become an agent?
I was inspired to become an insurance agent because I wanted to make a real difference in people’s lives. Insurance provides security during life’s most uncertain moments, and I saw this career as a way to offer peace of mind and protection to individuals and families.

How long have you been helping clients with their insurance solutions?
30+ Years

What types of plans do you specialize in?
Medicare, Medicare Advantage, Medicare Supplement, Affordable Care Act, Final Expense

What is your approach to helping clients make important coverage decisions?
My approach is centered on education, empathy, and transparency. I start by actively listening to understand each client’s unique needs, goals, and concerns—whether it's protecting a family, a home, a business, or planning for the future. Then, I simplify the complexities of insurance, breaking down coverage options in clear, relatable terms so they can make confident, informed choices. I don’t push products; instead, I guide clients toward the solutions that best align with their current situation and long-term plans. My goal is always to build trust and long-term relationships—not just make a sale.

What’s a personal value or principle that guides your work?
Integrity is the principle that guides everything I do. I believe in always doing what’s right for the client, even if it means recommending a solution that doesn’t benefit me directly. Trust is the foundation of this business, and I earn it by being honest, transparent, and fully committed to my clients' best interests. When people know they can rely on me to tell them the truth and act in their favor, that’s when meaningful, long-term relationships are built.

What’s a hobby or interest you enjoy outside of work?
Outside of work, I love spending time on the water—kayaking and stand-up paddleboarding are two of my favorite ways to relax and recharge. I also enjoy vacationing with my family, gardening, and just being outdoors. These activities help me stay grounded, appreciate the little things, and bring a healthy balance to my life, which ultimately makes me better at serving my clients.

What’s your favorite quote or life motto?
People don’t care how much you know until they know how much you care. — Theodore Roosevelt 

Samera Godil

Licensed Sales Agent

NPN# 16702105

Samera Godil

What inspired you to become an agent? 
To help beneficiaries make the right decision after knowing all their health plan options.
 
How long have you been helping clients with their insurance solutions? 
13+ Years

What types of plans do you specialize in? 
Medicare Advantage, Medicare Supplements, Dental. Vision, Hearing, Final expense, Cancer, Heart, Stroke, etc.

What is your approach to helping clients make important coverage decisions? 
Considering the client's needs and values and finding them the right plan.

What’s a personal value or principle that guides your work? 
To always do the right thing! 
 
What’s a hobby or interest you enjoy outside of work?
I love to travel! 

What’s your favorite quote or life motto?  
"The smallest act of kindness is worth more than the grandest intention"

Farah Dadabhoy

Licensed Sales Agent

NPN# 8473961

Farah Dadabhoy

What inspired you to become an agent? 
I love to help people and guide them to do better in life- This was such a great opportunity to do so - I was able to help so many people and got so many blessings from my clients in helping them
 
How long have you been helping clients with their insurance solutions? 
20 Years

What types of plans do you specialize in? 
Medicare Advantage- Medicare Supplement- Prescriptions Plans- Ancillary Product

What is your approach to helping clients make important coverage decisions? 
Talk to them and their concerns

What’s a personal value or principle that guides your work? 
Be Honest- Do the right thing as God is watching you- Faith, that every good that you do has a good ending
 
What’s a hobby or interest you enjoy outside of work?
Socializing- Free Food Parties- Family get togethers- Spending time with my grand son

What’s your favorite quote or life motto?  
Live and Let Live

Dalia Mireles

Licensed Sales Agent

NPN# 19826318

Dalia Mireles

What inspired you to become an agent? 
My passion for sales was ignited by the dynamic nature of the field and the opportunity to build meaningful relationships with clients.
 
How long have you been helping clients with their insurance solutions? 
5 Years

What types of plans do you specialize in? 
Medicare, Marketplace and Ancillary plans

What is your approach to helping clients make important coverage decisions? 
My approach to assisting clients with coverage decisions is centered on understanding their unique needs and priorities. I take the time to listen carefully, provide clear and comprehensive information, and offer personalized recommendations. My goal is to ensure clients feel confident and well-informed, enabling them to make decisions that best protect their interests.

What’s a personal value or principle that guides your work? 
A personal value that guides my work is integrity. I believe in being honest, transparent, and ethical in all my interactions. This principle ensures that I build trust with clients and colleagues, make decisions that are in the best interest of those I serve, and maintain a high standard of professionalism.
 
What’s a hobby or interest you enjoy outside of work?
Outside of work, I enjoy reading books, spending time with my family and going shopping. It allows me to unwind and recharge, providing a balanced approach to my professional and personal life. These hobbies also help me stay creative and motivated, which positively impacts my work.

What’s your favorite quote or life motto?  
"The future belongs to those who believe in the beauty of their dreams."  - Eleanor Roosevelt

Fernando Lopez

Licensed Sales Agent

NPN# 18984127

Fernando Lopez

What inspired you to become an agent? 
What motivated me to become an agent was my desire to help people and make a meaningful impact in my community. I saw how confusing and overwhelming both the healthcare and insurance systems could be for many individuals and families, and I wanted to be someone they could trust to guide them through it.
 
How long have you been helping clients with their insurance solutions? 
6 Years

What types of plans do you specialize in? 
Marketplace health insurance, Medicare, and ancillary products like Dental, Vision and Hospital indemnity.

What is your approach to helping clients make important coverage decisions? 
My approach to helping clients is centered on listening first. I take the time to understand their specific needs, concerns and goals. Once I have a clear picture, I educate them on their available options in a way that's easy to understand. I aim to provide honest, personalized guidance that empowers them to make the best decisions for their health and budget. Building trust and maintaining long-term relationships is a priority in everything I do.

What’s a personal value or principle that guides your work? 
A core value that guides my work is integrity. I believe in being honest, transparent, and doing what's is right for my client. I want them to feel confident that I have their best interest at heart. 
 
What’s a hobby or interest you enjoy outside of work?
One hobby I really enjoy outside of work is listening to podcasts. I also love reading and constantly learning new skills.

What’s your favorite quote or life motto?  
"Act as if what you do makes a difference. It does"- William James

Mark Burroughs

Licensed Sales Agent

NPN# 2662535

Mark Burroughs

What inspired you to become an agent? 
I recently turned 65! I read that 12000 people a day are turning 65! Those are my people. I want to help them.
 
How long have you been helping clients with their insurance solutions? 
Since 1988. 37 years!

What types of plans do you specialize in? 
Medicare and Final Expense

What is your approach to helping clients make important coverage decisions? 
Focusing on the client needs

What’s a personal value or principle that guides your work? 
CS Lewis- Integrity is doing the right thing even when no one is watching.
 
What’s a hobby or interest you enjoy outside of work?
Singing in the church choir 

What’s your favorite quote or life motto?  
“Being kind to others is a way of being good to yourself.”

Navraj Dhanjal

Licensed Sales Agent

NPN# 10139296

Navraj Dhanjal

What inspired you to become an agent? 
Working both spectrums as a claims adjuster and now as a sales agent, I believe in the concept of "Insurance", how it works.  How it is important to have the right coverages.  For example, Medicare is not easy to navigate, understanding your rights, choosing the right plan.  I love helping anyone who will allow me to do so, as it is very rewarding to hear that the coverage placed worked for them.  
 
How long have you been helping clients with their insurance solutions? 
For the last 12 years I have navigated my clients with solutions on how Medicare will fill their needs and offer to review their current plans with them every year, if it is still the right fit for them.

What types of plans do you specialize in? 
Medicare, (Medicare Advantage Plans, Prescription Drug Plans, Medicare Supplements) Dental, Vision, Hospital Indemnity Plans, Cancer Plans, Critical Illness Plans, Final Expense

What is your approach to helping clients make important coverage decisions? 
It is important to listen to your clients, do a needs analysis, find out what is important to them, being patient, understanding their concerns, and building trust and guidance.

What’s a personal value or principle that guides your work? 
I make it a a point, how it is important to educate and understand how Medicare works, what are your options with Medicare, what are the new rules in Medicare. Once you have chosen your option we look at how your medications are covered who are your doctors are they covered, what are the benefits.
 
What’s a hobby or interest you enjoy outside of work?
I am very curious about life and willing to learn about anything. Ask me, you might be surprised at what I might know.  I love reading. Every opportunity I get offer my service and volunteer.  

What’s your favorite quote or life motto?  
Live today to your fullest potential as tomorrow is not promised.

Belem Lagunas

Licensed Sales Agent

NPN# 21271971

Belem Lagunas

What inspired you to become an agent? 
I like helping others especially with something so impacting. Also, my background as a healthcare advisor with a carrier led me into this role. 
 
How long have you been helping clients with their insurance solutions? 
Since 2017

What types of plans do you specialize in? 
Medicare Advantage

What is your approach to helping clients make important coverage decisions? 
Finding a plan suitable based on clients medical and financial needs, I ask questions, and familiarize myself with clients, always helps. 

What’s a personal value or principle that guides your work? 
I'm building relationships every time I have an opportunity. Every conversation, every call I don't make a client, I build a connection with that person who needs something I have for them. Understanding that persons need and not overbearing that boundary will take me far. Either a sale, a future client or a referral.  
 
What’s a hobby or interest you enjoy outside of work?
Getting to know new places especially if water is involved as a family is my thing. 

What’s your favorite quote or life motto?  
"In a world where you can be anything, be kind"

Kayla Jackson

Licensed Sales Agent

NPN# 21074079

Kayla Jackson

 What inspired you to become an agent? 
Help my community and client connections 
 
How long have you been helping clients with their insurance solutions? 
2+ Years

What types of plans do you specialize in? 
Advantage, Med. Sup and ACA

What is your approach to helping clients make important coverage decisions? 
Being very transparent, Kind and with a no pressure approach 

What’s a personal value or principle that guides your work? 
Helpfulness- Making sure the client knows I'm looking out for their best interests and not my own. 
 
What’s a hobby or interest you enjoy outside of work?
Family time 

What’s your favorite quote or life motto?  
Walk with Grace, Love and Kindness in all you do 

Ryan Gonzalez

Licensed Sales Agent

NPN# 21269390

Ryan Gonzalez

What inspired you to become an agent? 
The desire to helping protect people's health, life, and wealth through counseling and educating people through insurance. 
 
How long have you been helping clients with their insurance solutions? 
Since 2024

What types of plans do you specialize in? 
Medicare and life policies. 

What is your approach to helping clients make important coverage decisions? 
Taking the confusion of overwhelming mass information and simplifying options that best fit my clients' individual needs. Tailoring professional guidance based on individual needs assessments to deliver the most value to each person through simplified understanding.  

What’s a personal value or principle that guides your work? 
Treating everyone with equality, integrity, and transparent honesty. Placing assertiveness on every client's needs as if I were in their shoes.  
 
What’s a hobby or interest you enjoy outside of work?
I love family, all sports, history, culture, outdoor activities, technology, green energy, positive energy, landscaping and gardening.  

What’s your favorite quote or life motto?  
"You have been assigned this mountain, so you can show others that it can be moved" Whatever it takes.

Elizabeth Burch

Licensed Sales Agent

NPN# 21031430

 

Elizabeth Burch

What inspired you to become an agent? 
What inspired me to become an insurance agent was a tragedy in my own life. In 2019, I lost my daughter. At the time, we did not have life insurance. Despite receiving support through GoFundMe, we still did not have enough money to cover even a simple cremation and funeral. Her father ultimately had to pay for the expenses. As a grieving mother, I was forced to navigate one of the most painful experiences imaginable while also worrying about how to pay for my daughter's final arrangements. No parent should have to face that burden during a time of loss. That experience became my purpose. As a life insurance agent, my mission is to help families prepare for the unexpected so they never have to endure the financial stress that my family experienced. I want every mother, father, son, and daughter to have the peace of mind that comes from knowing their loved ones will be protected. If I can help even one family avoid the hardship we faced, then I know I am making a difference.
 
How long have you been helping clients with their insurance solutions? 
I have been in Insurance since January of 2024

What types of plans do you specialize in? 
Life and Health

What is your approach to helping clients make important coverage decisions? 
My approach to helping clients make important coverage decisions starts with listening. Every family has different needs, goals, and financial situations, so I take the time to understand what matters most to them before making any recommendations. I also believe in educating my clients rather than pressuring them. Insurance can feel overwhelming, and many people are unsure about their options. I explain coverage in simple terms, answer their questions honestly, and help them understand how a policy can protect their loved ones.

What’s a personal value or principle that guides your work? 
Since entering the insurance industry in January 2024, I have approached every client with empathy, honesty, and a genuine desire to help. I understand that insurance is not just about policies and premiums. It is about protecting families and providing peace of mind during life's most challenging moments.
 
What’s a hobby or interest you enjoy outside of work?
When I'm not working, I enjoy spending quality time with my kids and grandchildren. Family is the center of my life. I also enjoy baking, which gives me a creative outlet and allows me to share something special with the people I love.

What’s your favorite quote or life motto?  
My favorite life motto is, "Be a pineapple: wear your crown and stand tall." To me, it means being confident in who you are, staying strong through life's challenges, and treating others with kindness. No matter what obstacles come my way, I try to keep a positive attitude, remain resilient, and carry myself with grace. This motto reminds me to stand tall, know my worth, and never stop growing.

Taffeny ODaniel

Licensed Sales Agent

NPN# 1172209

 

Taffeny ODaniel

What inspired you to become an agent? 
I became an insurance agent because I genuinely enjoy helping people understand the complexities of insurance. My goal is to educate and empower clients so they can make informed decisions about protecting their most valuable assets and the people they love.
 
How long have you been helping clients with their insurance solutions? 
18 years

What types of plans do you specialize in? 
Property & Casualty, Life, Health, Supplemental Plans, ACA ICHRA and now Medicare

What is your approach to helping clients make important coverage decisions? 
Active listening to understand each client's personal needs and concerns, answer questions in a way they can understand.

What’s a personal value or principle that guides your work? 
My values are integrity, honesty, empathy, and providing excellent, accurate personalized service to each client.
 
What’s a hobby or interest you enjoy outside of work?
I absolutely love cooking, reading, watching movies, cuddling and all water play with my 2 grandchildren! The beach is my happy place and I go there as often as possible!

What’s your favorite quote or life motto?  
You can do anything you put your mind to, if you want it bad enough! And always be kind because you have no idea what the other person is going through.

Lindsey Barnett

Licensed Sales Agent

NPN# 21404279

 

Lindsey Barnett

What inspired you to become an agent? 
I constantly seek to provide peace of mind to clients through communication and education.
 
How long have you been helping clients with their insurance solutions? 
Since 2025

What types of plans do you specialize in? 
Medicare (MA/MAPD & Medigap + PDP), stand alone DVH & hospital indemnity. 

What is your approach to helping clients make important coverage decisions? 
I feel passionate about educating clients and simplifying information, in order to empower them to make their own decisions. I listen to their priorities in order to help narrow down the choices.

What’s a personal value or principle that guides your work? 
I value honest, clear communication in order to help individuals feel empowered and a peace of mind.
 
What’s a hobby or interest you enjoy outside of work?
Yoga/fitness and creative endeavors

What’s your favorite quote or life motto?  
Be the best you can be.

Christopher Page

Licensed Sales Agent

NPN# 21219673

 

Christopher Page

What inspired you to become an agent? 
I became an insurance agent because I have a genuine passion for helping others and providing excellent customer service. I wanted a career where I could make a positive difference in people's lives by guiding them through important decisions about their coverage and financial protection. I was also eager to learn more about the insurance industry and what it takes to become a licensed professional. As I explored the field, I found that becoming an agent offered the opportunity to build a valuable and respected career while continuously growing my knowledge and skills. Being able to serve clients, earn their trust, and help them find the right solutions is what makes this profession so rewarding to me.
 
How long have you been helping clients with their insurance solutions? 
I have been working in the insurance industry for the past two years, primarily helping individuals and families with ACA health insurance plans. During that time, I developed a strong passion for serving others, educating clients, and providing exceptional customer service. As my experience grew, so did my desire to expand my knowledge and make an even greater impact. That led me to transition into Medicare, where I could continue helping people while learning a more specialized area of the industry. Becoming a Medicare agent has allowed me to grow professionally, deepen my understanding of insurance, and build a rewarding career centered on trust, education, and helping clients make informed decisions about their healthcare coverage.

What types of plans do you specialize in? 
Over the course of my insurance career, I have worked with a wide variety of Medicare Advantage plans and carriers. Based on my sales experience, I have placed the most members with Humana, making it the carrier I am most familiar with. In addition, I have successfully enrolled clients in plans offered by UnitedHealthcare (UHC), Aetna, and HealthSpring. This broad experience has allowed me to develop a strong understanding of different plan options, benefits, and provider networks, enabling me to match clients with coverage that best meets their individual healthcare needs and financial goals. My focus is always on educating clients and helping them make informed decisions with confidence.

What is your approach to helping clients make important coverage decisions? 
My approach is centered on understanding each client's unique healthcare needs and priorities. I take the time to discuss the factors that matter most to them, including their preferred doctors, prescription medications, anticipated healthcare costs, copayments, and any additional benefits such as over-the-counter (OTC) allowances. By carefully evaluating these needs, I can help clients compare their options and identify coverage that best aligns with their situation. My goal is to educate clients, answer their questions, and ensure they feel confident in their decision, knowing that their healthcare and financial concerns have been thoroughly addressed. Through a personalized and client-focused approach, I strive to provide solutions that deliver both peace of mind and long-term value.

What’s a personal value or principle that guides your work? 
One of the core values that guides my work is integrity. I believe in being honest, transparent, and focused on doing what is in the best interest of my clients. I also strive to provide value through education and understanding, ensuring that each client feels informed and confident in their coverage decisions. Building trust and maintaining strong relationships are priorities for me, and I am committed to treating every client with respect and professionalism. In addition, I am driven by a continuous desire to learn, grow, and thrive within the insurance industry, allowing me to better serve my clients and advance my career while making a meaningful impact in the lives of those I help.
 
What’s a hobby or interest you enjoy outside of work?
Outside of work, I enjoy spending quality time with my family and maintaining an active lifestyle through fitness and exercise. I also enjoy exploring new restaurants, traveling to new places, and taking scenic drives that allow me to experience different communities and perspectives. One of my favorite aspects of life is meeting new people and building meaningful, lasting relationships. These experiences help me stay well-rounded, strengthen my communication skills, and reinforce the value I place on connecting with others both personally and professionally.

 
 What’s your favorite quote or life motto?  
"Success follows service." I believe that when you consistently do the right thing, help others, and lead with integrity, positive results naturally follow. This mindset motivates me to provide the best possible experience for my clients and continue growing both personally and professionally.

Mark Corradetti

Licensed Sales Agent

 NPN# 19175297

Mark Corradetti

What inspired you to become an agent? 
I just want to help people, and this seemed like the way to go for me.
 
How long have you been helping clients with their insurance solutions? 
About 5 years

What types of plans do you specialize in? 
Medicare Advantage

What is your approach to helping clients make important coverage decisions? 
Honest and easy going

What’s a personal value or principle that guides your work? 
Slow down and do it correctly
 
What’s a hobby or interest you enjoy outside of work?
Music, working out, eating at fine restaurants, baseball, (NY Mets), hanging out with my wife and family.

What’s your favorite quote or life motto?  
esse quam viden - which means to be, not seem to be.

DeWayne Johnson

Client Enrichment Coordinator

Amanda Garza

Client Enrichment

Jennifer Escobar

Client Enrichment

Rubi Maltez

Client Enrichment

Raving Reviews

 

Comfortable Experience

I should first say I have never had a more comfortable experience with friendly, helpful, laid back group of people with a true desire to help inform, educate and complete all phases of enrollment.

- Bryan Gann

Exceptional Service

Mrs. Lina was very easy to understand very thorough with her words and I always make sure I talk to her

- Sindy Barnett

All about helping people

If I could give 10 stars, I would. My senior specialist (Navraj) is very patient and knowledgeable. She really put you at ease and you can tell, she is all about helping people. She goes beyond the call of duty.

- Dora Callahan

Knowledgeable & Efficient

Thaddeus Samuel was exceptional in helping my husband and me with our insurance needs as we both turned 65. He's friendly, knowledgeable, and efficient. We've already recommended him to our friends in the same situation.

- Kathleen Bishop

Extremely Professional

I am extremely impressed by the professionalism and care provided by one of their specialists, Adrianna Gomez. She helped me pick out the best Medicare plans for myself. She is patient, knowledgeable, and a genuinely nice person. I highly recommend her as anyone's agent. And she speaks Spanish!

- Angelo Davila RA

Friendly and very patient

I had the honor of having Chelsea Goin as my "Trusted Senior Specialist". She was friendly and very patient. I feel like she went above and beyond in walking me through the process and different options. She represented your company well. I can see why your company gets such high ratings. My best to all of you. I will definitely recommend your organization to my friends.

- Marcus Perry

Knowledgeable is invaluable

I could not navigate my choices and the changes to the plan each year without my specialist, Navraj Dhanjal. She has been assisting me for the past three years for me and my mother. Her knowledge is invaluable. Her patience is such a blessing!

- Shaaron

Medicare Experts Help

Trusted Senior Specialists have been invaluable when it comes to helping me understand my Medicare benefits. The staff is very friendly and helpful in being able to explain the ins and outs of this complicated system, which was a huge relief! If you are seeking assistance with navigating your Medicare coverage, don't hesitate to give them a call!

- Pat Spicer

Guided to Happiness

There were so many questions and choices for me to decide. Thanks to Trusted Senior Specialists (TSS) and especially agent, Samera Godil, who helped me steer through all the details of different plans and finally I am a very happy customer.

- Aparna

Exceptional Medicare Assistance

I recently used Trusted Senior Specialists to help with my Medicare needs, and I couldn't be happier with the results! The team was knowledgeable about the complex details of Medicare, and they made sure I understood the coverage options available to me. Highly recommend them for all your senior-related health care needs!

- Steve Markson

Offer comprehensive advice

Looking for an experienced and knowledgeable provider for my Medicare needs? Look no further than Trusted Senior Specialists! They offer comprehensive advice on what plans will work best for you, while providing exceptional customer service every step of the way. Highly recommend if you're looking for a reliable guide in navigating Medicare!

- Rene Farcee