Comfortable Experience
I should first say I have never had a more comfortable experience with friendly, helpful, laid back group of people with a true desire to help inform, educate and complete all phases of enrollment.
- Bryan Gann
Melinda Gonzalez Wilhelm & Michael Wilhelm
Founders
Founded in 2005 by Michael Wilhelm and Melinda Gonzalez Wilhelm, Trusted Senior Specialists is a Houston-based company dedicated to serving Medicare beneficiaries. With Love and Trust as its foundation, the company has expanded from a husband-wife team to a compassionate family of employees. Combining traditional customer service with modern technology, Trusted Senior Specialists has helped over 82,000 Americans safeguard their Health, Wealth, and Well-being through a team of 5,000 dedicated licensed agents.
Leadership Team
Licensed Agents
Compliance Dept.
Customer Service
Greetings! My name is Loida Amaya and I’m passionate about my work as an insurance agent, and my primary goal is to make sure all my clients feel valued. I find joy in helping individuals and families make informed decisions about their health insurance coverage, allowing them to feel secure, confident, and satisfied.
I am eager to extend the same passion and commitment to helping you with your insurance needs that I have for my own family and friends.
On a personal note, I love going to the beach! The colors of the sunset, the peaceful and relaxing ambiance, and the opportunity to reflect on all the things I’m grateful for in life make it my favorite place in nature. Being surrounded by nature allows me to recharge my energy and enjoy life to the fullest.
I am fluent in both English and Spanish, and I have over a decade of experience in the insurance industry. Contact me today to learn more about how I can help you find the right coverage for your unique needs.
With over a decade of experience as a licensed life and health insurance agent, I specialize in assisting clients who are either on Medicare or preparing to enroll in Medicare. I understand that Medicare can often feel confusing and overwhelming, which is why I strive to simplify the process and provide education on how Medicare works.
Based my clients unique needs, I offer personalized solutions such as Medicare Advantage plans, Supplements, Dental coverage, Vision plans, as well as Cancer and Heart Attack policies.
Aside from my work in the insurance industry, I have a passion for giving back to the community through volunteering. I find joy in making a positive impact and lending a helping hand. Additionally, I have a love for reading and traveling, which allows me to continually broaden my horizons.
In addition to English, I am fluent in Punjabi, enabling me to cater to clients from diverse linguistic backgrounds.
My experience have allowed me to offer esteemed insurance brands such as AARP, Aetna, Amerigroup, Anthem, BlueCross BlueShield Association, CareSource, Centene Corporation, Cigna, Fidelis Care, Humana, Manhattan Life Insurance Company, MassHealth, Molina Healthcare, Mutual of Omaha, Oscar Health, and WellCare to my clients.
I am dedicated to helping you navigate the complexities of Medicare and providing you with the best insurance options to suit your needs.
With a decade of experience as a licensed agent, I have dedicated myself to assisting clients in obtaining essential insurance coverage. Whether you require Medicare Supplement, Medicare Advantage, Prescription Drug Plans, Life Insurance, Dental, Vision, Hospital Indemnity, or policies for Cancer, Heart/Stroke, I am here to guide you through the process.
Beyond my professional endeavors, I have a deep passion for exploring different countries and experiencing diverse cultures through travel.
In addition to English, I am fluent in Hindi and Urdu, allowing me to effectively communicate with clients from various linguistic backgrounds and ensure their needs are met.
Over the course of my career, I have been able to offer my clients plans from an broad list of insurance brands, including AARP, Aetna, Amerigroup, Anthem, BlueCross BlueShield Association, Centene Corporation, Cigna, Coventry Health Care, Fidelis Care, Gerber Life Insurance Company, HealthSpring, Humana, Manhattan Life Insurance Company, Mutual of Omaha, and WellCare.
I am licensed in multiple states, providing me with a broad reach to serve clients across different regions.
Hello, my name is Dalia, and I’m a licensed life and health insurance agent with a strong background in the medical field.
With a decade of outstanding years of experience in the healthcare industry, specifically in medical billing and insurance, I bring a wealth of knowledge to the table.
At Trusted Senior Specialists, I have found a supportive and family-like environment that I truly enjoy working in. My goal is to provide exceptional 5-star service to all my clients, ensuring their needs are met and exceeded. I am motivated to become the next top agent at Trusted Senior Specialists and continue delivering outstanding results.
Fun Fact: In addition to my passion for insurance, I am also a great dancer and love cooking.
Languages: I am fluent in both English and Spanish, allowing me to effectively communicate with a diverse range of clients.
Experience: I have 10 years of valuable experience working with renowned insurance brands, including but not limited to, AARP, Aetna, Amerigroup, Anthem, BlueCross BlueShield Association, Cigna, Humana, Manhattan Life Insurance Company, Mutual of Omaha, UnitedHealth Group, and WellCare.
I am licensed in multiple states and this allows me to cater to the needs of clients across different regions.
I specialize in offering a range of products, including Medicare Supplement plans, dental insurance, hearing coverage, Medicare Advantage plans, and vision insurance. By providing a comprehensive suite of options, I strive to ensure that my clients have the coverage they need for their specific healthcare needs.
I am committed to delivering personalized and attentive service to all my clients, and I look forward to assisting you in finding the best insurance solutions for your Medicare and healthcare needs.
With over 18 years of experience in the insurance business, I have dedicated myself to helping individuals protect their families, futures, and fortunes. Since 2005, I have taken immense pride in guiding my clients through the process of selecting the right insurance plans.
As a licensed agent in 30 states, I approach my role with the heart of a teacher. Educating my clients about the benefits and limitations of different plans is essential to me. I firmly believe that there is no one-size-fits-all solution, so I specialize in custom designing insurance plans that align with people’s unique needs and budgets.
Throughout my career, I have had the privilege of working with top insurance companies, including, but not limited to, AARP, Aetna, Amerigroup, BlueCross BlueShield Association, Cigna, Coventry Health Care, Gerber Life Insurance Company, Health Net, Humana, Mutual of Omaha, Oscar Health, UnitedHealth Group, and WellCare. These partnerships have allowed me to provide a diverse range of options to my clients.
Since joining Trusted Senior Specialists, I have earned the recognition of being a Top Agent in the company and have received multiple awards. It is an honor to be part of a company that shares my commitment to exceptional service and client satisfaction.
Fun Fact: When I’m not helping clients, I indulge in my passion for painting and experiencing art, which brings me immense joy and inspiration.
Languages: I am fluent in English, Hindi, and Urdu, enabling me to effectively communicate and connect with clients from diverse cultural backgrounds.
I am dedicated to continuing my mission of protecting individuals and families while providing the utmost care and personalized service. Whether you are in need of Medicare Supplement plans, dental coverage, hearing assistance, Medicare Advantage plans, or vision insurance, I am here to guide you every step of the way. Let’s work together to find the insurance solutions that fit your unique needs and goals.
Greetings! My name is Adriana Gomez and I have been a licensed insurance agent for more than a decade. As a compassionate agent, it brings me joy to assist seniors in finding the right healthcare coverage to fit their needs.
After caring for both my parents in my home, their experience motivates me to strive for the best outcome for every senior I work with. I learn something new every day as I help seniors from all over the United States.
A fun fact about me is that when I was younger, I was very shy and quiet. However, volunteering as a greeter in church helped me step out of my shell and become more confident.
I am fluent in both English and Spanish, and I have 10 years of experience navigating the insurance industry. I represent a wide range of insurance brands, including AARP, Aetna, Amerigroup, Anthem, BlueCross BlueShield Association, Centene Corporation, Cigna, HealthSpring, Humana, Manhattan Life Insurance Company, Molina Healthcare, Mutual of Omaha, Oscar Health, and WellCare.
I am licensed in multiple states and I specialize in Medicare Supplement, Dental, Hearing, Medicare Advantage, and Vision products.
Contact me to learn more about how I can help you or your loved ones find the coverage they deserve.
Hi, my name is Carmelita and I am thrilled to be a part of Trusted Senior Specialists for over a decade now.
As a life and health agent with over 12 years of experience, my expertise lies in helping Beneficiaries navigate the complex world of insurance. From helping them choose between Medicare Advantage, Prescription drug, and Medicare Supplement plans available to them in their area, I also can assist them with a wide range of ancillary products such as Dental, Vision, Hospital Indemnity, Cancer/Stroke/Heart attack coverage.
I am able to offer a comprehensive list of insurance brands to my clients. These include, but are not limited to, AARP, Aetna, Amerigroup, Anthem, BlueCross BlueShield Association, Centene Corporation, Cigna, Humana, Manhattan Life Insurance Company, Molina Healthcare, Mutual of Omaha, Oscar Health, and WellCare. I am licensed to practice in multiple states.
Some fun facts about me are that I enjoy reading, cooking, baking, gardening, leisurely walks, watching TV, and dining out with my husband.
You can trust me to help you navigate the complex healthcare system and find the right coverage for your unique needs.
Contact me today to learn more about how I can assist you in securing your healthcare coverage.
After dedicating over 20 years to a successful career as a musician, I transitioned into the insurance industry and became a licensed Life and Health agent in 2018. My focus is on assisting clients with their Health Insurance needs, specializing in a range of solutions such as Medicare Supplement, Medicare Advantage, Ancillary coverage (including Dental, Vision, and Hospital Indemnity), as well as Marketplace Health Insurance.
When I’m not helping clients navigate the complex world of insurance, you can still find me pursuing my passion for music. I perform regularly with various Latin bands during weekends, ensuring that my creative spirit remains alive.
In addition to English, I am fluent in Spanish, enabling me to serve clients from diverse linguistic backgrounds. With a decade of experience under my belt, I have built a strong foundation in the insurance industry, representing reputable brands such as Aetna, Amerigroup, BlueCross BlueShield Association, Centene Corporation, Cigna, Humana, Kaiser Permanente, Manhattan Life Insurance Company, Molina Healthcare, Mutual of Omaha, National Life Group, Oscar Health, UnitedHealth Group, and WellCare.
I am licensed in the state of Texas and offer a comprehensive range of insurance products to meet my clients’ needs. Contact me today and let me help you!
I am an experienced and dedicated Medicare agent who is passionate about helping individuals and families find the right healthcare coverage.
As a husband, father, pastor, grandfather, and great-grandfather, I understand the importance of quality healthcare coverage for people of all ages.
My journey in the Medicare field began when I saw how challenging it was for my parents to navigate the system. Ever since, I have been committed to helping individuals and families make informed decisions about their healthcare coverage.
In my free time, you can often find me singing, fishing, playing pool, or traveling to new places. Fun fact – I have even played in an international pool tournament and sung on TV many times!
I specialize in Medicare Supplement, Dental, Hearing, Medicare Advantage, and Vision products.
Contact me today to learn more about how I can help you find the right coverage for your needs and budget.
Customer Service Representative
I should first say I have never had a more comfortable experience with friendly, helpful, laid back group of people with a true desire to help inform, educate and complete all phases of enrollment.
- Bryan Gann
Thank you Chelsea Goin!!! You are awesome!! You’ll reached out to me to make sure I was on the best plan to meet my personal needs. You allowed me to set up an appointment at my convenience and we discussed options for myself and my husband. I am truly grateful!
- Carmen Carlile
If I could give 10 stars, I would. My senior specialist (Navraj) is very patient and knowledgeable. She really put you at ease and you can tell, she is all about helping people. She goes beyond the call of duty.
- Dora Callahan
Thaddeus Samuel was exceptional in helping my husband and me with our insurance needs as we both turned 65. He's friendly, knowledgeable, and efficient. We've already recommended him to our friends in the same situation.
- Kathleen Bishop
I am extremely impressed by the professionalism and care provided by one of their specialists, Adrianna Gomez. She helped me pick out the best Medicare plans for myself. She is patient, knowledgeable, and a genuinely nice person. I highly recommend her as anyone's agent. And she speaks Spanish!
- Angelo Davila RA
I had the honor of having Chelsea Goin as my "Trusted Senior Specialist". She was friendly and very patient. I feel like she went above and beyond in walking me through the process and different options. She represented your company well. I can see why your company gets such high ratings. My best to all of you. I will definitely recommend your organization to my friends.
- Marcus Perry
I could not navigate my choices and the changes to the plan each year without my specialist, Navraj Dhanjal. She has been assisting me for the past three years for me and my mother. Her knowledge is invaluable. Her patience is such a blessing!
- Shaaron
Trusted Senior Specialists have been invaluable when it comes to helping me understand my Medicare benefits. The staff is very friendly and helpful in being able to explain the ins and outs of this complicated system, which was a huge relief! If you are seeking assistance with navigating your Medicare coverage, don't hesitate to give them a call!
- Pat Spicer
There were so many questions and choices for me to decide. Thanks to Trusted Senior Specialists (TSS) and especially agent, Samera Godil, who helped me steer through all the details of different plans and finally I am a very happy customer.
- Aparna
I recently used Trusted Senior Specialists to help with my Medicare needs, and I couldn't be happier with the results! The team was knowledgeable about the complex details of Medicare, and they made sure I understood the coverage options available to me. Highly recommend them for all your senior-related health care needs!
- Steve Markson
Looking for an experienced and knowledgeable provider for my Medicare needs? Look no further than Trusted Senior Specialists! They offer comprehensive advice on what plans will work best for you, while providing exceptional customer service every step of the way. Highly recommend if you're looking for a reliable guide in navigating Medicare!
- Rene Farcee
10998 S Wilcrest Dr. Suite 100
Houston, TX 77099
1-855-952-1941 TTY: 711
We do not offer every plan available in your area. Currently, we represent 37 organizations that offer 1,855 products nationally. Please contact Medicare.gov, 1‐800‐ MEDICARE, or your local State Health Insurance Program (SHIP) to get information on all of your options.
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