BBB Winner of Distinction for 2023

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Monday Through Friday | 8 AM - 8 PM (CST)
Saturday by appointment

About Trusted Senior Specialists

Founded in 2005 by Michael Wilhelm and Melinda Gonzalez Wilhelm, Trusted Senior Specialists is a Houston-based company dedicated to serving Medicare beneficiaries. With Love and Trust as its foundation, the company has expanded from a husband-wife team to a compassionate family of employees. Combining traditional customer service with modern technology, Trusted Senior Specialists has helped over 82,000 Americans safeguard their Health, Wealth, and Well-being through a team of 5,000 dedicated agents.

Meet Our Team

Melinda Gonzalez Wilhelm & Michael Wilhelm
Founders

Leadership Team

Michael Santos
VPO

AJ Gonzalez
VP Business Operations

Jeremy Johnson
National Training Director

Linda Colon
Medicare Trainer

 

Leticia Cordova
Agent Center Manager

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Loida Amaya 
Agent Center Manager

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Keandra Austin
Agent Center Asst Manager

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Licensed Agents

Navraj Dhanjal
Professional Licensed Insurance Coach

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Samera Godil
Professional Licensed Insurance Coach

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Dalia Mireles
Professional Licensed
Medicare Plan Coach

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Farah Dadabhoy
Professional Licensed Insurance Coach

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Adriana Gomez
Professional Licensed Insurance Coach

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Carmelita McMillin
Professional Licensed Insurance Coach

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Fernando Lopez
Professional Licensed Insurance Coach

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Natalie Sanchez
Professional Licensed
Medicare Plan Coach

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Altagracia De La Paz
Professional Licensed
Medicare Plan Coach

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Thaddeus Samuel
Professional Licensed Insurance Coach

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Pansy Robinson
Professional Licensed
Medicare Plan Coach

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Compliance Department

Sondra Ford
Senior Compliance Officer

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Evelyn Lira
Compliance Quality Officer

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Anna Amassiadis
Compliance Quality Officer

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Customer Service

Ginny Wier
Customer Service Manager

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Auctavia Curl
Customer Service Representative

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Susy Bubien
Customer Service Representative

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Maria Aleu
Customer Service Representative

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Jo’el Pacrem
Customer Service Representative

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Lorena Clay
Customer Service Representative

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